Privacy policy

 

Voema Boutique (“Voema,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit voemaboutique.com, make a purchase, visit our stores, communicate with us, or otherwise interact with our services (collectively, the “Services”).

By using our Services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The personal information we collect depends on how you interact with Voema Boutique and may include:

Contact Information
Your name, email address, telephone number, billing address, and shipping address.

Order and Transaction Information
Information relating to products you purchase, return, exchange, or otherwise interact with, as well as payment confirmation and order history.

Account Information
Information associated with an account you create with us, including login and account preferences.

Customer Service Information
Information you provide when contacting us regarding an order, return, product, or other customer-service matter.

Device and Usage Information
We may automatically collect information about how you interact with our website, including your IP address, browser, device, network information, pages viewed, products viewed, referring pages, and interactions with our website.

How We Collect Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, sign up for marketing, or otherwise interact with Voema Boutique.
• Automatically through cookies, pixels, and similar technologies when you use our website.
• From service providers and business partners that help us operate our business, including Shopify, payment processors, shipping providers, analytics providers, and advertising platforms.

Our website is powered by Shopify, which processes certain information necessary to provide our online store and related services.

How We Use Your Information

We may use your personal information to:

• Process and fulfill purchases.
• Process payments, returns, exchanges, and store credits.
• Provide shipping and order updates.
• Provide customer service.
• Maintain and improve our website and Services.
• Detect and prevent fraud, abuse, and security incidents.
• Understand how customers interact with our website.
• Personalize your shopping experience.
• Send marketing communications where permitted.
• Measure and improve the effectiveness of our advertising.
• Show advertisements that may be more relevant to you.
• Comply with applicable legal and regulatory requirements.

Advertising, Analytics & Meta

We work with advertising and analytics providers, including Meta, to advertise Voema Boutique and understand the effectiveness of our marketing.

Our Shopify store may use technologies such as the Meta Pixel and Meta Conversions API through Shopify's integration with Meta. These technologies may transmit information about interactions with our website, such as product views, cart activity, checkout activity, purchases, and certain customer or device information, subject to applicable privacy settings, consent requirements, and law.

This information may be used to measure advertising performance, attribute purchases, improve advertising campaigns, create or reach relevant audiences, and personalize advertising.

Our existing policy already permits the use of pixels and other tracking technologies in connection with advertisements. This updated language simply makes your current Meta/Shopify setup much more explicit.

Cookies & Similar Technologies

We use cookies, pixels, and similar technologies to operate our website, remember preferences, analyze website usage, improve our Services, and support advertising and marketing.

Some cookies are necessary for our website to function. Others may be used for analytics, personalization, or advertising.

Depending on your location, you may have choices regarding certain cookies or uses of your personal information. You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

How We Disclose Personal Information

We may disclose personal information to service providers and business partners when reasonably necessary to operate Voema Boutique and provide our Services, including:

• Shopify and ecommerce technology providers.
• Payment processors.
• Shipping and fulfillment providers.
• Customer-service providers.
• Email and SMS providers.
• Analytics providers.
• Advertising and marketing partners.
• Fraud-prevention and security providers.
• Professional advisers and other vendors supporting our business.

Your current policy similarly provides for disclosures to vendors, marketing partners, affiliates, and other parties necessary to operate the business.

We may also disclose information when required by law, to respond to valid legal requests, to protect our rights or the rights of others, or in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.

Marketing Communications

If you sign up to receive promotional emails or text messages, we may use the information you provide to send you marketing communications.

You may unsubscribe from promotional emails using the unsubscribe link contained in our emails. Where applicable, you may opt out of SMS marketing by following the instructions provided in the message.

Even if you opt out of marketing communications, we may continue sending transactional communications regarding your orders, account, returns, or other interactions with us.

Data Security & Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our Services, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Obtain a copy of certain personal information.
• Opt out of or limit certain uses or disclosures of personal information where required by law.
• Withdraw consent where processing is based on consent.
• Appeal certain decisions concerning a privacy request where applicable.

These rights may be subject to exceptions and limitations under applicable law.

We may need to verify your identity before completing certain requests.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us, please contact us so we can review the matter.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Voema Boutique is not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, Services, or legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page and take any additional steps required by applicable law.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:

Voema Boutique
4751 Main Street, Suite F-121
Orange Beach, AL 36561
United States

Email: info@voemaboutique.com