Refund policy

We hope you love your Voema Boutique purchase! If something doesn’t work out, eligible items may be returned within 15 days of the delivery date for store credit only.

All returned items must be unworn, unwashed, unused, and in original condition with tags attached. Items showing signs of wear or use, including makeup, deodorant, perfume, pet hair, smoke odors, or stains of any kind, will not be accepted.

Returns may be made in-store or by mail. All approved returns will be issued as Voema Boutique store credit, which can be used online or in-store and does not expire.

Original shipping charges are non-refundable.

Final Sale
All sale items and gift cards are final sale and cannot be returned or exchanged.

Damages & Issues

Please inspect your order upon delivery. If your item arrives defective or damaged, or you receive the wrong item, please contact us as soon as possible so we can review the issue and make it right.

Exchanges

We do not process direct exchanges by mail. The fastest way to get the item, size, or color you want is to return your original item for store credit and place a new order once your return has been approved.

In-store exchanges may be made within the 15-day return window, subject to availability.

Return Shipping

Customers returning an online order by mail are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.